We aim to package and send out all orders within 7 days.

Any made to order items will have a 21 day turn around maximum.

Postage options available:

Hermes wax only - £3.50
Hermes everything - £5.00

All items will be dispatched and tracking details provided for your own records.

Any parcels which happen to get lost/misplaced by Hermes will have a number of options available a refund, a new order sent (product availability permitting), store credit gift card to re-order - options will be discussed individually with each case.